Prompt
To help clients meet their obligations to take timely remedial action in response to allegations of discrimination, harassment, retaliation and other misconduct, we conduct investigations promptly, enabling all parties to return their focus to work as soon as possible. We communicate regularly and always provide advance notice if changes in the time estimates are necessary.
Impartial
Impartiality is key to ensuring that an investigation withstands scrutiny. We do not guarantee a specific outcome on any investigation and take steps to ensure we remain impartial at every stage of an investigation.
Thorough
We work closely with our clients to carefully define the scope of each investigation to ensure that we address all relevant issues. We ensure that investigations are conducted in the most sensitive and least disruptive manner.
Consistent
We place a premium on consistent quality. We work hard to ensure that every investigation meets our high standards.
Efficient
Investigations, particularly of complex issues, can be costly. We conduct targeted, efficient investigations without compromising integrity or quality. We work closely with our clients to ensure our investigations answer the right questions.